Refund policy

Refund policy

Return & Exchange Policy (7 Days)

Your satisfaction is important to us!

Eligibility for Return or Exchange

  • You may request a return or exchange within 7 days of receiving your order.

  • The product must be unused, in its original packaging, and in the same condition as received.

Non-Returnable Items

  • Used, damaged, or altered items.

  • Items purchased during sale or clearance (unless defective).

Return Process

  1. Contact us at helptgtstore@gmail.com or +92 321 1346339 within 7 days of delivery.

  2. Provide your order number and reason for return.

  3. Our team will guide you through the return or exchange process.

Refunds

  • Refunds will be processed once the returned product is received and inspected.

  • Refunds are made through the original payment method or store credit.

Defective or Wrong Item

If you receive a defective or incorrect product, contact us immediately. We’ll replace it or refund your purchase at no extra cost.